FAQ -- MIPEOILS- OILS 4 THE FUTURE, LDA|Used Cooking Oil|STIN NEW ENERGY

FAQ

1. What is MIPEOILS- OILS 4 THE FUTURE, LDA?: MIPEOILS- OILS 4 THE FUTURE, LDA, short for MIPEOILS- OILS 4 THE FUTURE, LDA, is a part of , MIPEOILS- OILS 4 THE FUTURE, LDA focuses on the supply chain management and consulting service for the safe sourcing of used cooking oil, biodiesel, glycerol, fatty acid, biodiesel processor, refining facilities and oil processing equipment etc in Portugal. We are a sourcing service company instead of a direct seller in Portugal.

2. Could you offer FREE samples ?: Yes, we can offer FREE samples but you have to bear the actual shipping cost from our factory to your office by air or express, you can simply tell us your DHL, UPS or FEDEX account, then we can deliver the samples to you by express at your cost.

3. How to work with MIPEOILS- OILS 4 THE FUTURE, LDA ?: Please simply email us your company profile, brand and order details, we can source any kind of used cooking oil, biodiesel, glycerol, fatty acid, biodiesel processor, refining facilities and oil processing equipment etc in Portugal.

4. How long is the lead time ?: It depends on your order details, covering order size, quality, package and other requirements etc, normally it is only 10-20 days for an order.

5. Do you have any MOQ requirement?: Yes, our minimum order quantity requirement is five * 20 ft container.

6. What are your payment terms ?: The specific payment terms have to be negotiated with the manufacturers case by case in Portugal.

7. How can I trust MIPEOILS- OILS 4 THE FUTURE, LDA and STIN service ?: has worked for tens of hundreds of clients from over 80 countries and areas on the globe so far, you are free to ask STIN for the references from your country before payment, also STIN is verified and listed as a VIP member by Ministry of Commerce in Portugal

8. How do you control the quality ?: STIN has a team of 5 to control the quality from the beginning to the end, covering raw materials, production standards, processing steps, package etc. For oil products, we also work with some top labs in Portugal to test the specifications before loading in Portugal.

9. Can we work with your factories directly in Portugal ?: Yes, you can work with our factories directly on conditions that you sign a service agreement with us. Please contact us for details.

10.What if I'm not happy with STIN services?: Please send complaints to our After-sale Service Division: info@mipeoils.pt.
You will get a feedback within 24 hours.